Contact us to discuss your needs
Reach out by email or through the assessment form to speak with the care team.
How it works
Arranging home care, step by step
Arranging home care starts with a conversation, followed by a free assessment, a personalised care plan, carer matching, and regular review.
How to arrange home care
We arrange a free initial assessment
The Registered Manager visits the home to assess care needs, safety, and routines.
A personalised care plan is developed
We co-create a plan that fits preferences, outcomes, and family involvement.
A suitable care worker is matched
We match support based on needs, personality, location, and scheduling requirements.
Care starts and is reviewed regularly
Care begins with quality checks, RoundSys logs, and regular reviews.
Funding your care
Home care can be funded privately or through public social care support depending on eligibility and assessment.
| Funding type | Eligibility | How it is paid |
|---|---|---|
| Self-funded private care | Often used where savings or assets are above the England threshold. | Billed directly to the client or family coordinator. |
| Direct Payments | For people approved for local authority support who choose to manage their care budget. | The council pays funds to the client to purchase care directly. |
| Council commissioned care | Where a social care assessment confirms eligible needs and provider approval is in place. | The council pays the care provider directly. |
Frequently asked questions
How do I arrange care?
Contact us by email or through the assessment form to arrange a home assessment.
Do you provide CQC-regulated personal care?
EL Hopenest Services Ltd is currently undergoing CQC registration. Regulated personal care services will commence only upon approval.
How quickly can care start?
Care can start after assessment and agreement of a personalised care plan, subject to carer availability and matching.
Which areas do you cover?
We cover Greater Manchester, including Worsley, Farnworth, Salford, and Bolton, subject to care capacity.
How are staff recruited?
Staff are hired through safer recruitment, Enhanced DBS checks, reference verification, interviews, and Care Certificate training.