Terms of Service

Website use

This website provides general information about EL Hopenest Services Ltd, our proposed domiciliary care services, recruitment, and ways to contact us. You agree to use this website lawfully and not misuse, interfere with, damage, or attempt to gain unauthorised access to the website or related systems.

No emergency service

This website is not an emergency service and must not be used for urgent medical, safeguarding, or care emergencies. In an emergency, call the appropriate emergency services or contact relevant healthcare or safeguarding professionals directly.

CQC registration status

EL Hopenest Services Ltd is currently undergoing CQC registration. Regulated personal care services will commence only upon successful completion and approval of registration.

Website information

We aim to keep website content accurate and up to date, but information may change. Website content is provided for general information and does not replace a formal care assessment, written care agreement, professional advice, or regulatory documentation.

Care enquiries and assessments

Submitting an enquiry does not create a care contract or guarantee care availability. Any care package is subject to assessment, capacity, suitability, regulatory status, agreed terms, and written confirmation.

Recruitment enquiries

Submitting a job application does not guarantee employment. Recruitment is subject to safer recruitment checks, right-to-work checks, references, DBS screening where required, training, interview, and suitability assessment.

Intellectual property

Website content, branding, text, graphics, and images are owned by or licensed to EL Hopenest Services Ltd unless stated otherwise. You may view the website for personal, non-commercial use. You must not copy, reproduce, adapt, or distribute content without permission.

Links to other websites

This website may include links to third-party websites. We are not responsible for their content, availability, security, or privacy practices.

Limitation of liability

Nothing in these terms limits liability where it would be unlawful to do so. To the fullest extent permitted by law, EL Hopenest Services Ltd is not liable for loss arising from reliance on general website information, website unavailability, or third-party links.

Privacy

Our handling of personal information is explained in our Privacy Policy.

Changes to these terms

We may update these terms from time to time. The version published on this website applies when you use the site.

Governing law

These terms are governed by the laws of England and Wales. Disputes are subject to the courts of England and Wales.